Support Infrastructure
We provide our customers varying levels of support based upon current obsticles or issues being encountered. That said, we suggest everyone follow the general guidelines stated below. By following these procedures, the most important, pressing issues get immediate attention. Also, in the coming months, there are plans to have dedicated staff and even a "store front" where issues can be addressed very quickly.
Common issues, concerns and inquires
Signal coverage
Installations
Service quality
Service cancellations